Returns Policy

Introduction:

Perfect in paper is committed to providing high-quality handmade jewelry that you will love. If you are not completely satisfied with your purchase, we are happy to offer a refund or exchange, subject to the terms outlined below.

Return Window:

• All purchases are eligible for a return within 7 days from the date of delivery.

• This policy does not apply to sale items unless they are faulty.

Conditions for Eligible Returns:

• Returned items must be in their original condition, unused, unworn, and with all original packaging and tags attached.

• Custom-made or personalized items are not eligible for return, unless deemed faulty.

• Items with visible signs of wear and tear, damage, or alterations are not eligible for return.

• Items returned without original packaging or tags will be assessed for potential refund or exchange options.

Refund Options:

• Upon receipt of the returned item(s) and confirmation of its condition, we will issue a full refund to your original payment method.

• Refunds will not include original shipping costs, unless the return is due to a fault with the item.

• Alternatively, you can choose to exchange the returned item for another item of equal or lesser value.

Initiating a Return:

• To initiate a return, please contact us via email at perfectinpaper8@gmail.com.

• We will provide you with instructions on how to pack your item(s) and return it to us.

• You are responsible for shipping costs for returns, unless the return is due to a fault with the item.

Exceptions:

• Faulty Items:

  If you receive an item that is faulty, we will gladly offer a refund, repair, or replacement, in accordance with the Australian Consumer Law.

• Natural Variances:

  Our handmade jewelry is crafted with natural materials, and there may be slight variations in color, size, and shape. These natural variances are not considered defects and are not eligible for return.

• Change of Mind:

  We do not offer refunds if you simply change your mind about your purchase.

Contact Information:

• For any questions or concerns regarding our returns policy, please contact us at perfectinpaper8@gmail.com